What are your office hours?

Our office is open between 8.30AM - 4:30PM (AEST).


Can I pick up products from your office?

Yes you can call in to pick up products between the hours of 9:00AM - 3:30PM. To save time, please call ahead with your order so we can have it ready for you when you arrive.


How do I open an account?

For an online account please register here.

For a business trading account, you will need to complete a credit application. Please contact customer service on 03 9761 4226 or 1300 872 224. Alternatively, please email us.


When will I receive my order?

For metropolitan areas your order will be delivered next day if it is placed by 12.00pm. For other areas please see terms and conditions or contact Customer Service for more information.


Will I pay a delivery fee?

Delivery charges will apply if minimum order requirements are not reached. Please see terms and conditions if ordering online or contact Customer Service on 03 9761 4226 for more information.


What if I can’t find the product or size that I am looking for?

Customer Service will be happy to assist with your enquiry and will source the product for you if required.


Can I come and see your product range?

As Day & Night Healthcare is a distribution business, we do not have a shop front open to the public. Our entire range is listed online, but should you require more information on products please contact Customer Service.


What is your stance on Modern Slavery?

It is Day & Night Healthcare’s belief that modern slavery and human trafficking are abhorrent practices and will not be tolerated in our own operations or in our supply chains, and we will take such steps that are reasonable to ensure than none is present. We are committed to working ethically and with integrity and we require our business partners to do the same.